Privacy Policy

Furrtropolis LLC

Updated January 2024

Thank you for becoming a part of our community at Furrtropolis LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are dedicated to safeguarding your personal information. If you have inquiries or concerns about this privacy notice or how we handle your personal information, please reach out to us at info@furrtropolis.com. This privacy notice elucidates how we may use your information in the following instances:

  • When you visit our website at www.furrtropolis.com
  • When you engage with us through various channels, such as sales, marketing, or events

In this notice, references to:

  • “Website” include any of our websites that link to or cite this policy
  • “Services” encompass our Website and other associated services, including sales, marketing, or events The purpose of this privacy notice is to provide you with a clear understanding of the information we collect, how it is utilized, and the rights you possess in relation to it. If there are any terms in this privacy notice that you find disagreeable, please cease using our Services immediately. We encourage you to thoroughly read this privacy notice to comprehend how we handle the information we collect.

We gather personal information voluntarily provided by you when expressing interest in our products or services, participating in activities on the Website, or contacting us. This may include names, phone numbers, email addresses, business details, web addresses, mailing addresses, job titles, usernames, passwords, contact preferences, contact or authentication data, billing information, and debit/credit card numbers. All provided personal information must be accurate, complete, and true, with prompt notification of any changes.

Automatic collection of certain information occurs during your use of the Services, including device and usage details such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and technical information. This data is essential for maintaining service security, operation, internal analytics, and reporting.

We employ cookies and similar technologies to collect information, including log and usage data, device data, and location data. Log and usage data, recorded in log files, encompasses service-related, diagnostic, usage, and performance information. Device data includes details about your accessing device, while location data pertains to your device’s location precision. Opting out may limit your access to certain Services.

We process your information to enhance, manage, and administer our Services, ensuring effective communication, security, fraud prevention, and legal compliance. With your consent, we may also process your information for various purposes, depending on your interactions with our Services:

  1. Delivery of Services: Processing your information to provide the requested services.
  2. User Support: Processing information to respond to inquiries and offer user support.
  3. Order Fulfillment: Managing orders, payments, returns, and exchanges made through the Services.
  4. Marketing Communications: Sending personalized marketing and promotional communications, with the option to opt out.
  5. Targeted Advertising: Developing and displaying personalized content and advertising tailored to your interests and location.
  6. Administrative Information: Sending details about products, services, policy changes, and similar information.
  7. Feedback Requests: Processing information to request feedback and contact you about your Service usage.
  8. Testimonials: Posting testimonials on the Services, which may contain personal information.
  9. User-to-User Communications: Facilitating user-to-user communications through applicable Service features.
  10. Service Protection: Processing information for fraud monitoring, prevention, and overall Service security.
  11. Prize Draws and Competitions: Administering prize draws and competitions.
  12. Service Evaluation: Analyzing usage trends, assessing promotional campaign effectiveness, and improving Services, products, and marketing.
  13. Identification of Usage Trends: Processing information on how Services are used to enhance understanding and improvements.
  14. Effectiveness of Marketing Campaigns: Evaluating and improving the relevance of marketing and promotional campaigns.
  15. Other Business Purposes: Using information for data analysis, identifying usage trends, evaluating promotional campaign effectiveness, and improving the Website, products, marketing, and user experience. Aggregate and anonymized forms are utilized to ensure privacy and exclude personal information from individual end-users.

We share information responsibly and transparently, ensuring your privacy and compliance with legal obligations. The processing and sharing of your data are based on the following legal grounds:

  1. Consent: We process your data with your explicit consent for specific purposes you have agreed to.
  2. Legitimate Interests: Data processing is undertaken when reasonably necessary to achieve our legitimate business interests.
  3. Performance of a Contract: When we enter into a contract with you, we process your information to fulfill the terms of our agreement.
  4. Legal Obligations: We may disclose your information to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, including responding to court orders or subpoenas.
  5. Vital Interests: Your information may be disclosed when necessary to investigate, prevent, or address policy violations, suspected fraud, potential threats to safety, illegal activities, or as evidence in litigation.

Specific situations include:

  • Business Transfers: Information may be shared during mergers, asset sales, financing, or business acquisitions.
  • Google Maps Platform APIs: Certain information may be shared with Google Maps Platform APIs; refer to Google’s Privacy Policy for details.
  • Vendors, Consultants, and Third-Party Service Providers: Data may be shared with third-party service providers who perform tasks on our behalf, ensuring they adhere to this privacy notice.
  • Affiliates: Information may be shared with affiliates, including our parent company and subsidiaries, ensuring compliance with this privacy notice.
  • Business Partners: Data sharing with business partners to provide specific products, services, or promotions.

We do not share, sell, rent, or trade your information with third parties for promotional purposes unless explicitly stated in this notice.

We share information exclusively with specific categories of third parties. If we have processed your data based on your consent and you wish to revoke it, please contact us using the details provided in the section below titled ‘How Can You Contact Us About This Notice?’

  1. Data Analytics Services
  2. Sales & Marketing Tools
  3. Hosting Providers
  4. Ad Networks
  5. Data Storage Service Providers
  6. Performance Monitoring Tools
  7. Social Networks

We may employ cookies and comparable tracking technologies (such as web beacons and pixels) to retrieve or store information.

We will retain your personal information only for the duration necessary for the purposes outlined in this privacy notice, unless a longer retention period is mandated or allowed by law (e.g., for tax, accounting, or other legal requirements). Once we no longer have a legitimate ongoing business necessity to process your personal information, we may choose to either delete or anonymize the data.

We have implemented appropriate and reasonable technical and organizational security measures to safeguard the personal information we process. Despite our efforts, no electronic transmission or information storage technology can be guaranteed 100% secure. Therefore, while we strive to protect your information, we cannot ensure or guarantee that unauthorized third parties won’t overcome our security measures to collect, access, steal, or modify your information. Your use of our Services and the transmission of personal information is at your own risk, and it is advisable to access the Services within a secure environment.

Many web browsers and certain mobile operating systems and applications offer a Do-Not-Track (“DNT”) feature or setting that allows you to indicate your privacy preference against the monitoring and collection of data regarding your online browsing activities. Presently, there is no standardized technology for recognizing and implementing DNT signals. Consequently, we do not currently respond to DNT browser signals or any other automated mechanism indicating your choice to avoid online tracking. Should a standard for online tracking be established in the future that we are required to adhere to, we will notify you of such practices in a revised version of this privacy notice.

We do not assume responsibility for the security of information you share with third parties linked to or advertising on our Services, but unrelated to our Services. Our Services may feature links to third-party websites, online services, or mobile applications, and may display advertisements from non-affiliated third parties that link to other websites, services, or applications. Consequently, we do not provide any assurance regarding such third parties and disclaim liability for any loss or damage resulting from the use of these third-party websites, services, or applications. The inclusion of a link to a third-party website, service, or application does not constitute an endorsement by us. We cannot ensure the safety and privacy of data shared with third parties, and any data collected by them is not governed by this privacy notice. We are not accountable for the content, privacy practices, or security policies of third parties, including websites, services, or applications linked to or from our Services. It is advisable to review the policies of such third parties and contact them directly for inquiries.

Certainly, we will revise this notice as required to align with applicable laws. We recommend checking this privacy notice regularly to stay informed about how we safeguard your information.

For inquiries or feedback regarding this notice, feel free to reach out to us via email at info@furrtropolis.com.
How can you review, update, or delete the data we collect about you?

In accordance with the laws of your country, you may have the right to access, modify, or request deletion of the personal information we gather from you. To initiate a review, update, or deletion of your personal information, kindly submit your request to info@furrtropolis.com.

Furrtropolis

902 S Bascom Ave.
San Jose, CA 95128

(669) 800-5009
info@furrtropolis.com

Doggie Daycare
Monday – Friday 6:30am-6:30pm

Grooming
Monday – Friday 9am-5pm

Pet Wash Station
Monday – Friday 9am-5pm
Saturday 9am-12pm
Sunday Closed

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Monday – Friday 6:30am-6:30pm
Saturday Special Hours, Call Us
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